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4 Tabernacle Street
Skewen
Neath Port Talbot, SA10 6UF
Tel: 01792 817009
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Who should I see?
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Who should I see?
Sometimes the GP is not the most appropriate healthcare professional to deal with your ailment.

Please see the information provided, which may help you decide whether contacting a GP is truly necessary or whether it might be better for you to see a Community Pharmacist, Optician, Dentist, Physiotherapist etc.

You can even self-refer for some services without seeing your GP.

We offer same day consultations for children under 16 with acute presentations.
Self care
If you have a cough, cold, headache or other minor ailment try treating yourself at home first.
Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Please visit the NHS A-Z Guide for Health

https://111.wales.nhs.uk/encyclopaedia/
Sore Throat / Suspected Tonsillitis
Sore throat test and treat pharmacies:

Well Pharmacy
37 New Road, Skewen, Neath, SA10 6UT
01792 812250

The Health Dispensary
153 Windsor Road, Neath, SA11 1NU
01639 500000

Davies Chemists
The Pharmacy, The Quays, Baglan, Briton Ferry, SA11 2FP
01639 822340

Neath Pharmacy
32 Orchard Street, Neath, SA11 1HA
01639 637117

Boots
4-6 Water Street, Neath, SA11 3EP
01639 643201

Davies Chemists
103 Neath Road, Briton Ferry, Neath, SA11 2DQ
01639 812291
Community Pharmacist
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.
Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy a call or drop in – there’s no need to make an appointment.
Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for further information on how your pharmacist can help
https://www.nhs.uk/nhs-services/prescriptions-and-pharmacies/pharmacies/how-your-pharmacy-can-help/
NHS 111
111 is the free NHS non-emergency number.
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
• you need medical help fast but it’s not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don’t know who to call or you don’t have a GP to call
• you need health information or reassurance about what to do next

Click below for more information about how NHS 111 can help you.
https://111.wales.nhs.uk

Eye Problem?
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Have an eye problem? Please click on the image above for information on Eyecare Wales.

Our local opticians delivering this service are:

Leo Eye Centre
http://www.leoeyecentre.co.uk/

Vision Express, Neath
https://www.visionexpress.com/opticians/neath

Boots optician, Neath
https://www.boots.com/StoreLookupView?catalogId=28501&storeId=11352&langId=-1
Physio Direct
Physio Direct is a telephone service that has been set up to provide early advice and management for people with back/neck/joint problems or muscle and soft tissue injuries.

Neath Port Talbot - 01639 683167 or 683168, Monday to Friday 9.00am to 13.00pm (excluding bank holidays)

https://sbuhb.nhs.wales/hospitals/a-z-hospital-services/physiotherapy/physio/accessing-outpatient-physiotherapy/
Podiatry Services
Direct Access Telephone Service 0300 300 0024
(Mon- Fri 08:45-16:15 excluding Bank Holidays)

This is a telephone service to provide direct access for advice and assessment of foot related problems.

You will be asked a number of questions by the podiatrist so that he or she can fully understand your problem.

You will be asked questions about:

  • Your foot problem
  • The medicines you are taking
  • Any medical problems
  • Please have this information readily available when you telephone. It would also be helpful if you could have your hospital or NHS number available.

The podiatrist will then discuss with you the best way of helping you manage your foot problem. This may include one or more of the following options:

  • Advice over the telephone
  • An appointment at a podiatry clinic where your foot/feet will be examined and a treatment plan agreed
All patients needing an appointment will be seen according to the priority of their condition. Relevant health education information will be sent to you, if appropriate, following the telephone assessment.
Sexual Health & Family Planning Clinic
All access to sexual health clinics is now appointment only.
Telephone the Helpline on 0300 555 0279.

Patients can self-refer to discuss Termination of Pregnancies on 01792 200303, Mon-Thurs 08:00-16:00, Fri 08:00-13:00
https://sbuhb.nhs.wales/community-primary-care/a-z-community-services/sexual-health-services/pregnancy-advisory-service/

New pregnancy please call
01639 862103
Self-referral for Autism assessment (Adult and Child)
The Integrated Autism Service (IAS) supports autistic adults and the parents/carers of autistic children, young people and adults in Western Bay. Western Bay includes Swansea, Neath Port Talbot and Bridgend.
Adults, parents, carers and professionals will be able to refer to the Integrated Autism Service.
The Integrated Autism Service provides direct support for autistic adults. We also provide advice, support and signposting for parent carers of autistic children, young people and adults.
Please follow this link:
Western Bay Integrated Autism Service - Swansea Bay University Health Board (nhs.wales)
https://sbuhb.nhs.wales/community-primary-care/a-z-community-primary-care/western-bay-integrated-autism-service/
ADHD self-assessment and referral form
Please print this form and fill it with your details as much as possible and then bring it to the surgery and ask for routine phone call appointment with the doctor.

Download Self-assessment Form
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Alcohol and drug misuse support services
Newid is the single point of access for people affected by drugs and alcohol. At Newid they believe that everyone can achieve their full potential, and they aim to provide the support to do so.
Here is the website:
Newid - Drug & Alcohol Services in Swansea & Neath Port Talbot (wales.nhs.uk)
https://111.wales.nhs.uk/localservices/ViewLocalService.aspx?id=142981&s=Charities

The Newid First Point of Contact (FPOC) is the new route into services for people who are concerned about their own, or someone else’s, use of drugs and/or alcohol in Neath Port Talbot.
The First Point of Contact (FPOC) helps people access the advice and support that they need, when they need it, as we have extended the number of ways that people can make contact with services.
Substance and alcohol use - Neath Port Talbot Council (npt.gov.uk)
https://beta.npt.gov.uk/children-and-family-services/family-information-service/help-for-families/health-and-wellbeing/substance-and-alcohol-use/

Drug and Alcohol services in Swansea and Neath Port Talbot
Newid Drug & Alcohol Services in Swansea & Neath Port Talbot (newidcymru.co.uk)
https://www.newidcymru.co.uk/

Addiction Problems
Addiction Problems - Swansea Bay University Health Board (nhs.wales)
https://sbuhb.nhs.wales/community-primary-care/accessing-help/addiction-problems/


Mental health problems
-Call 111 option 2

- Neath Port Talbot’s Adult’s and Children’s Single Point of Contact Team (SPOC) are a multi-disciplinary service here to offer you information, advice and assistance.
Please feel free to contact us and we will listen to your worries and help direct you to the best support available to you.
The purpose of the SPOC service is to act as the initial contact for people who require information and advice relating to the health and wellbeing of children, families and adults.
Adult’s and children’s single point of contact - Neath Port Talbot Council (npt.gov.uk)
https://beta.npt.gov.uk/health-and-social-care/social-services/adult-s-and-children-s-single-point-of-contact/
Children with school problems
Platfform for families: Neath Port Talbot
Wellbeing for the whole family. We know that when families are facing difficult times, support can make a big difference. We offer a safe space, listen to concerns, and work with families to build positive relationships and find wellbeing strategies.
Platfform for families: Neath Port Talbot - Platfform
https://platfform.org/project/platfform-for-families-neath-port-talbot/

Neath Port Talbot’s Adult’s and Children’s Single Point of Contact Team (SPOC) are a multi-disciplinary service here to offer you information, advice and assistance.
Please feel free to contact us and we will listen to your worries and help direct you to the best support available to you.
The purpose of the SPOC service is to act as the initial contact for people who require information and advice relating to the health and wellbeing of children, families and adults.
Adult’s and children’s single point of contact - Neath Port Talbot Council (npt.gov.uk)
https://beta.npt.gov.uk/health-and-social-care/social-services/adult-s-and-children-s-single-point-of-contact/

Education Welfare Officers support parents who may be experiencing difficulty in ensuring that their children attend school regularly.
Education Welfare Service - Swansea
https://www.swansea.gov.uk/educationwelfareservice?lang=en

If you’re a young person living in Swansea or Neath Port Talbot, we’re here to help you understand the way you’re feeling, and find the right advice and support. We are working continually to ensure that this site meets your needs including the development of a Welsh version.
Home page - Tidy Minds
https://tidyminds.org.uk/

Booking a blood test
Emergency Dentist
If you need to find a NHS Dentist or if you have an urgent dental problem, you should contact your local Dental Helpline:

Call NHS 111 Wales (24 hours/7 days a week).
Minor Injuries Unit - Neath Port Talbot Hospital
Important information about Coronavirus (COVID-19):
The Minor Injury Unit cannot deal with patients with symptoms of Coronavirus, or any other illness.

For information on Coronavirus, please go to our dedicated website section.

If you do need to attend the MIU, please attend alone for your safety and the safety of others. If the patient is a child or vulnerable, please ensure only one person accompanies them. Thank you.

Please note that if you live in Swansea you CAN still use the MIU even though there are local lockdown restrictions in place. This is because you are accessing healthcare, so are not breaking any rules.
Information about the Minor Injury Unit
Adults and children over the age of one who have had an accident within the last couple of weeks can be seen at the Neath Port Talbot Hospital Minor Injury Unit.

It is open between 7.30am and 11.00pm, seven days a week, at Neath Port Talbot Hospital, Baglan Way, Port Talbot, SA12 7BX. Contact number: 01639 862160

An experienced team of specially-trained emergency nurse practitioners, triage nurses and health care support workers treat patients for minor conditions including:

  • cuts and minor burns
  • sprains and strains
  • broken bones
  • dislocation of the shoulder, fingers and toes
  • head and facial injuries with no loss of consciousness and the patient is not taking anticoagulant (blood thinner) medication.
  • neck injuries, where you are mobile with no pins and needles in your arms
  • back injuries where you are mobile and the pain has not occurred from you twisting your back or lifting something
  • foreign bodies to eyes, ears and nose
  • non-penetrating eye and ear injuries
  • rib injuries where you are not coughing up blood and you don’t have a chest infection
  • bites (insect, animal or human)
  • insect stings
  • assaults.

The team CANNOT TREAT:

  • colds, coughs, sore throats, earache, rashes, temperatures
  • urinary infections, cystitis or catheter problems
  • dental problems
  • accident with injury to abdomen/stomach
  • chest pain
  • breathing problems
  • stroke
  • painful limbs, joints or backs
  • skin complaints including boils and rashes
  • wounds that have not been caused during an accident.

For further information and opening hours, please click below
https://sbuhb.nhs.wales/urgent-care-out-of-hours/minor-injury-unit-neath-port-talbot/
A&E
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself,

“Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.

For further information, please click below
https://sbuhb.nhs.wales/urgent-care-out-of-hours/emergency-department-ed/
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