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8 Practices….
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Improvement Through Innovation….
Where Patients Come First….
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Neath
Cluster

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The Neath Cluster Team
What are Clusters?
“A cluster brings together all local services involved in health and care across a geographical area, typically serving a population between 25,000 and 100,000. Working as a cluster ensures care is better co-ordinated to promote the wellbeing of individuals and communities.”
About the Neath Cluster Network
Neath Cluster is one of the 11 Cluster across Swansea Bay University Health Board area. It made up of eight general practices in Neath Port Talbot working together with partners from social services, the voluntary sector, and the Swansea Bay University health board. The Cluster serves about 56,500 patients.
Our Vision
To develop links within our community that will enable timely & appropriate care to those who require our services. To work together to ensure those services are sustainable & of the highest quality possible, and provided from within the community wherever possible.
Neath Cluster Plan
The partners, which make up Neath Cluster Network have been working together since 2010 to plan and deliver local services. Dr Burge Jones of Dr Wilkes and Partners leads the cluster.

The Cluster aims to work together to:

  • Prevent ill health enabling people to keep themselves well and independent for as long as possible.
  • Develop the range and quality of services that are provided in the community.
  • Ensure services provided by a wide range of health and social care professionals in the community are better co-ordinated to local needs.
  • Improve communication and information sharing between different health, social care and voluntary sector professionals.
  • Facilitate closer working between community based and hospital services, ensuring that patients receive a smooth and safe transition from hospital services to community based services and vice versa

  • The current cluster plan sets out what the cluster will do between 2018–2021 towards achieving these aims.
    Previous
    cluster plans are available at http://www.primarycareone.wales.nhs.uk/neath-port-talbot-neath

    Neath Cluster Projects
    Neath Primary Care Hub

    Neath Cluster Pharmacy Technician
    Neath Cluster has employed an experienced pharmacy technician to support the GP practices to review patients’ medication. The technician also supports the care homes and provides training to practice staff.

    Neath Cluster Young People’s Wellbeing Project
    Neath Cluster has funded Bulldogs to provide the Young People’s Wellbeing Project which provides wellbeing support for young people aged 7-18 years old.
    The Project is open to young people with low level mental health issues including:
    • Social anxiety
    • Gender identity
    • Self-harm
    • Bullying
    • Depression
    • Bereavement
    • Family relationships/family breakdown.

    Improving the uptake of the flu vaccine
    Flu can be a very debilitating illness and not every patient who is entitled to have the flu jab gets one. In order to increase the uptake of the vaccine, the cluster has
    • Set up a network of flu champions
    • Worked with the voluntary sector and other services to raise awareness of the dangers of getting the flu
    • Trained staff to deliver flu messages
    • Gone into the homes of housebound patients to administer the flu vaccine
    • Reminded patients at risk of the entitlement to a free flu vaccine
    For more information on the flu campaign, contact marie.amanoritsewor@wales.nhs.uk

    Patient Engagement
    Neath Cluster has worked with Neath Port Talbot Council for Voluntary Service (CVS) to organise a Have your Say event in November 2017 and a Health and Wellbeing Day in October 2018. The events provided patients with the opportunity to find out about services available locally and provide feedback on some of the services they receive.
    Following on from the events, Neath Cluster has continued to work with CVS and the first meeting of Neath Cluster Patient Engagement Group was held in February 2019. The Patient Engagement Group aims to bring together patients from the eight practices to look at how practices and patients can work together to improve health and wellbeing.
    At the first meeting, patients discussed the key issues affecting health services, put forward some suggestions for improvements and identified some areas where they can work with practices to improve health and wellbeing. It was agreed that the group would meet on a quarterly basis, so it will meet again in early summer 2019.
    For further information on Neath Cluster Patient Engagement Group, please contact Helen Evans, Neath Port Talbot CVS on 01639 631246 or
    HelenE@nptcvs.org.uk.

    Preventing the onset of diabetes
    The GP practices in Neath cluster have been actively are working towards the prevention of the onset of diabetes. They have identified patients who run the risk of developing this condition and have invited them to have blood tests and receive lifestyle advice.
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